1. Determine which training must take place?
Surveys indicated that #1 topic of interest is photo hosting and tools.
Our first training sessions will focus on Flickr.
2. Identify tasks to train and evaluate?
• Online photos (overview)
• How to get signed-up
• How to upload photos
• Features of Flickr
• Printing photos
• Mashups and tools
3. Verify prerequisites?
• Regular Internet user (Know how to use a browser)
• Have an active e-mail account
• Interested in learning: How to store and use your digital photos online!
4. Identify outcomes to be measured?
Program Goal: “To increase customer awareness of today’s useful Web2.0 applications.”
• Does customer feel they have an increased awareness of online photo storing and photo tools?
• Was the training useful to their life?
